FAQ


 Ques 1. Who is SATA FASHION?

SATA FASHION is owned & operated by ‘Nick & Sara Pty Ltd’ which is an Australian based small business and owned by Melbourne based family. Our vision is to become Australia’s most reliable 'Genuine Leather Products' company that creates great experiences for buyers with best quality products available at best price in the market.

Ques 2. Why do I buy from SATA FAHION?

We are passionate about quality and will do every possible thing to make sure we supply you the best quality products with great price. With 'Our Quality Promise', you'll receive 100% refund if the product is not as per description and you keep the products for free.

Ques 3. Is it secure and safe to buy from SATA FASHION?

Your safety is our first priority, we have taken every measure to make your data safe and your transactions secure. We have built our website while taking safety very seriously, all the transactions and data between your web browser and our server is encrypted to ensure its privacy and integrity.

Ques 4. What if the products are not as per advertised specifications?

We have provided true description and specification of the product and if you have any questions before purchase we recommend you to contact us.

We are sure that you’ll love our products however if for any reason our product does not come up to your expectations, we will refund your money once you return the product in its original condition. (Please refer to returns policy)

Ques 5. How do I find my perfect size?

Where applicable we have provided a comprehensive size chart on product details page, please refer to it.

Got any other question? We would love to hear from you. Please send us an email at info@satafashion.com.au

Love,

Sara


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